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Position Overview:
As a Bank Teller float you will deliver outstanding customer service to our customers and suggest products and services to meet their financial needs. Our Bank tellers enjoy meeting and interacting with customers and demonstrate an energetic and positive attitude.
This is a full-time Seasonal Teller Float position supporting the Summit, Madison, Mendham, Morristown & Bernardsville offices.
At the completion of the assignment, you will be awarded a $1500.00 BONUS. We anticipate the assignment will end in November 2023. This date is subject to change based on business needs.
Key Responsibilities:
- Commitment to building customer relationships and loyalty through personal interaction
- Demonstrate knowledge of banks products and services and use this knowledge to build referrals
- Cross-sell Bank products to the public in a friendly and courteous manner
- Drive referrals by suggesting products and services to meet customers banking/financial needs
- Proper handling of cash; Balance cash drawer at end of each shift
- Assist customers in the lobby and the drive-up window
- Reconcile and replenish ATM
- Operating cash dispenser, recycler and coin machine
- Scan daily work
- Enter transactions in Salesforce
- Communicate in an open and effective manner with customers, co-workers, supervisors and other Bank personnel
- Demonstrate professionalism and poise at all times regardless of customer demeanor
As the Financial Reporting and Analysis Manager you will prepare and/or supervise the preparation of internal and external financial reports for the Bank. The position includes the analysis of internal and external financial reports. The Financial Reporting and Analysis Manager supports department management and senior management by completing other Finance/General Ledger activities.
KEY RESPONSIBILITIES:
- Prepare/Supervise BOD financial reports as well as expenses >$25K, deposit reports, and GL entries.
- Communicate analyses of financial reports in both in writing and verbally.
- Prepare SEC Form 10-Q and Form 10-K write-up and tables. Includes formatting SEC reports on Workiva Wdesk.
- Initial XBRL review for SEC reports.
- Prepare/Supervise FFIEC Call Report.
- Supervise FR Y-9C and FR Y-9LP preparation.
- Prepare/Supervise peer group analysis, TRUP reporting and payments, and master reconciliation file.
- Supervise reconciliation of Federal Reserve and other bank accounts.
- Back-up to key functions, such as Prologue processing, Form 2644, ICS/CDARS, etc.
- Create efficiencies by writing or updating BA/Prologue reports and automating schedules related to other responsibilities.
- During accounting conversions/mergers, prepare/manage general ledger mapping, elimination set up, daily reconciliation of Lakeland and acquired bank's financials, Prologue report writing-entity templates.
- Assist with tasks, such as researching questions from senior management, producing Asset Quality Report and Canary report, analyzing impact of branch closings, etc.
- Supervise staff which includes hiring, training, coaching and follow up. Participate in the administration of counseling to employees. Assess individual performance of the staff for annual appraisals.
- Perform other related duties as required or assigned.
As the Deposit Operations Specialist you will be responsible for completing tasks within the Deposit Operations Department.
Key Responsibilities:
- Daily processes such as Account Opening, Account Maintenance, Disputes, Third Party Verifications, Check Distributions, Wires , ACH Reviews, Decedent and Legal Processing
- Monetary reviews; ODP, non-posts, RICL “Return item cash letter”, exceptions, overdrafts, ARGO, large dollar, foreign check collections, EARNS, mobile deposits, adjustments, blocks and stop payments.
- Non-monetary reviews; maintenance, dormant, escrow, returned mail, 3rd party information requests, closed accounts, business and consumer documents, instant issue, e-funds, holds, decedent, subpoenas, levies and year end processes.
- Handles inbound and outbound wire transfer processing
- Process mail deposits and restitutions to the correct account
- Processes documentation for non-standard account processing (Estate, Guardianships, Power of Attorney, Name Changes, and Third Party Verifications, etc.)
- Reviews account processing activities (customer account maintenance & documentation changes, new account documentation, deposit exceptions, form transmittals for scanning, etc.)
- Corresponds with branches/call center via phone or in writing as appropriate to resolve service requests
- Processes deposit return transactions; interacts with BSA/Fraud team reporting suspicious activities
- Meet established goals for all metrics, including Quality and Productivity
- Daily processing of Instant Issue Cards - printing, stuffing and mailing.
- Processes all items/requests in accordance with regulatory standards and bank policy and procedures to ensure compliance
- May act as mentor and provide training to less experienced staff within Deposit Operations.
- Perform any other related duties as required or assigned
Lakeland Bank is seeking an experienced Facilities & Maintenance Coordinator to join our growing team.
Key Responsibilities:
- Coordinate with vendors to assist the Facilities Team, including reviewing scopes of work, obtaining proposals, coordination with facilities vendors on small projects and reviewing work to ensure proper completion.
- Perform work order requisitions and general maintenance tasks and repairs in an efficient, safe and professional manner leaving the site in a clean condition upon completion of work. This may include light carpentry, light masonry, light plumbing, painting, cabinet/shelving/furniture assembly/moves and miscellaneous upkeep
- Participate in the execution of tasks and coordination with other parties engaged with closing of business operations at designated Lakeland locations.
- Support and provide access to and escort within closed locations, assisting with any activities related to maintenance, disposition and turnover of properties as required.
- Perform light electrical work, including changing bulbs and ballasts, bulb recycling and setting timers.
- Perform regular testing of emergency lighting and exit signs with associated record-keeping maintained as required by the Fire Official/AHJ. Coordinates repairs, as required to keep all items in good condition and operating properly.
- Perform generator exercises, testing, and inspections as required for applicable sites, including operation of portable generators and scheduling/supervising/recording fuel deliveries for diesel powered units and SPCC tank inspections. Maintain all associated records. Maintain compliance with Spill Protection Control and Countermeasure (SPCC) Plans and General Air Permits.
- Follow all applicable safety guidelines.
- Utilize current application software to retrieve, complete and update Maintenance Requests.
- Participates in on-call rotation which includes carrying cell phone and responding to calls in accordance with the on-call agreement. Assess emergent situations, trouble-shoot, and coordinate repairs/restoration as required for business continuity and protection of assets.
- Respond to and assist with facilities related emergencies within the Bank’s footprint including off-site functions both during and after-hours as necessary.
- Provide support for the Bank’s Crisis Management and Disaster Recovery Plan as directed by Management.
- Perform testing, inspection, maintenance, and daily operation of the various building systems specific to the Milton Operations & Training Center and other locations as applicable.
- Change batteries in thermostats at regularly scheduled intervals. Check programs for proper operation and make changes as required. Coordinate repairs with HVAC vendor and Facilities Department as required.
- Review Corporate Office Systems on a daily basis to spot check areas and trouble-shoot. Follow up on issues or alarms to ensure prompt correction of problems and return system equipment to proper operation.
- Maintain current on-site records of all testing and maintenance as required by various agencies and coordinate with Facilities team. Oversees contractors to ensure compliance. Provide access for and escort of cognizant local and state officials as required.
- Aid in the preparation and execution of annual facilities budgets.
- Perform Special Projects as required or assigned including coverage for Facilities, Purchasing and Mail Room.
- Perform other related duties as required or assigned.
As the Facilities Business Services Manager your primary responsibility is managing all facilities projects and activities, space planning/seating assignments, hybrid work program, preparation of AutoCAD concept drawings for special projects, preparation and maintenance of facilities procedures and associated training documentation (including disaster recovery and crisis management), managing the facilities department service now portal “Associate Center”, updates content on the Facilities page of the resource center, records management, and budgeting for controllable and capital expenses including variance reporting. Oversees Purchasing and Mail services.
Key Responsibilities:
- Responsible for overall operations of purchasing and mail services, including direct management of the Purchasing Administrator.
- Provides day to day leadership.
- Prioritizes work activities in a fast-paced environment.
- Manages, plans, schedules and coordinates facility related projects with contractors and bank personnel, including but not limited to; renovations, staff/office/equipment moves and preparation/maintenance of associated seating charts, floor plans, and other projects as assigned for timely completion within schedule and budget. Acts as the liaison between company employees and outside contractors, architects, consultants, etc.
- Proficient in AutoCAD and prepares concept drawings for special projects.
- Develops project estimates and budgets for review and approval. This includes forecasting, managing departmental budgets, controllable expenses, and capital improvements, and reconciling variances between budgeted to actual reporting.
- Provides oversight of building and equipment maintenance, testing and inspections, including emergencies and evacuations.
- Prepares, maintains and updates facilities records, including project documents, spreadsheets, and service records.
- Prepares, maintains and updates facilities department procedures; daily procedures, disaster recovery/crisis management procedures, associated documentation and distribution/training. Coordinates with Maintenance and other team members to ensure annual training has been completed and documented. Distributes updated hard copies of Disaster Recovery/Crisis Management plans and associated documents to applicable team members as required.
- May participate in the alarm monitoring call list for corporate offices and has responsibilities associated with disaster recovery/crisis management events.
- Responsible for Vendor contract management. Maintains positive vendor and internal customer relationships.
- Cross-trained as back up for Purchasing (processing orders and approvals for supplies, miscellaneous printed products, office equipment and various services, etc.) as needed.
- Back-up for the Facilities Manager, which includes approving time and attendance for facilities staff as needed.
- Lead for development, training, enhancements, and reporting for the Work Order System management. Reviews and verifies tasks are current, provides follow up and assistance as required.
- Ensures the Facilities Resource Center Management information is current. Responsible for content enhancements and posts.
- Performs any other related duties and special projects as required or assigned.
Position Overview:
This is a Full-Time Seasonal Teller position that supports our Bloomingdale Branch. The location may change based on business needs.
We anticipate this temporary assignment will end in November 2023. At the completion of this assignment, you will be awarded a $1500.00 BONUS.
As a Bank Teller you will deliver outstanding customer service to our customers and suggest products and services to meet their financial needs. Our Bank tellers enjoy meeting and interacting with customers and demonstrate an energetic and positive attitude.
Key Responsibilities:
- Commitment to building customer relationships and loyalty through personal interaction
- Demonstrate knowledge of banks products and services and use this knowledge to build referrals
- Cross-sell Bank products to the public in a friendly and courteous manner
- Drive referrals by suggesting products and services to meet customers banking/financial needs
- Proper handling of cash; Balance cash drawer at end of each shift
- Assist customers in the lobby and the drive-up window
- Reconcile and replenish ATM
- Operating cash dispenser, recycler and coin machine
- Scan daily work
- Enter transactions in Salesforce
- Communicate in an open and effective manner with customers, co-workers, supervisors and other Bank personnel
- Demonstrate professionalism and poise at all times regardless of customer demeanor
Join our Treasury Management Team and learn all about the solutions we provide to business! Great opportunity for College Grads exploring opportunities in Banking!
This temporary assignment will last until November 2023. This date is subject to change based on business needs. At the completion of this assignment, you will be awarded a $1500.00 BONUS.
You will have an opportunity to apply for regular positions throughout the bank at the completion of the temporary assignment.
As the Treasury Management Administrative Assistant, you will support the Team Leader, Treasury Management Sales Officers (TMSOs) and Treasury Management Sales Specialist by assisting in the collection of customer information for the preparation of treasury management related documentation. In this role you will be involved in creating and organizing both new product and service documentation as well as creating necessary maintenance forms.
Key Responsibilities:
- Aid Treasury Management team members in collecting the necessary information to accurately prepare application, agreements, schedules, worksheet and other documentation required to add and remove treasury management products and services. These activities will be performed daily at approximately 50% of the time.
- Assists in the storage and maintenance of electronic customer files and other department documents. This duty is performed daily, about 10% of the time.
- Assists in the recording treasury product and service revenue in the Baker Hill System for treasury management sales activities. This duty is performed as required, about 10% of the time.
- Assist the Team Leader and Treasury Management Sales Specialist with tasks associated to projects. This duty will be handled on an as needed basis, about 10% of the time,
- Monitor Sales Force Sales referrals and cases by notifying TMSOs of pending opportunities and reassigning according. This duty is performed daily, about 10% of the time.
- Assist TMSOs in managing referrals within Sales Force and performing data entry to move the referrals through the process. This duty is performed daily, about 10% of the time.
- Perform any other related duties as required or assigned
As a new Full-Time employee of Lakeland Bank, you will have an opportunity to earn $2000.00 in bonuses working in our Call Center.
Here’s how:
- After the successful completion of 90 days of employment you will receive a $500.00 bonus
- After the successful completion of 6 months of employment you will receive an additional $500.00 bonus
- After the successful completion of 12 months of employment you will receive an additional $1000.00 bonus
As the Call Center, Customer Service/Financial Service associate at Lakeland Bank you will be responsible for handling a variety of customer calls in a prompt and courteous manner. The Call Center associate will resolve various inquiries and problems regarding our customers account information and transactions. You will complete and maintain related reports, records, and files. The Call Center associates have goals and will cross sells our services and products to help our clients meet their financial needs. The Call Center associate will support all functions within the Call Center.
Key Responsibilities:
- Handle a high volume of customer calls in a professional manner with an enthusiastic and positive attitude
- Effectively and efficiently come to Resolve all customer problem and/or inquiry in a friendly, prompt and efficient manner
- Assess cross-selling opportunities to meet customer needs. Offer products based on the assessment
- Understand related deposit functions, i.e., input to and Effectively utilize the banks computer system to extract information and research account problems/concerns etc.
- Confidently share product knowledge of Lakeland's lending functions; personal loans, auto loans, home equity lines, first mortgages, etc., non-traditional banking products and services and applicable disclosure statements
- Perform outbound calls to customers to schedule appointments with business prospects on behalf of branch managers and and others business partners through the bank
- Other projects and duties as assigned
Position Overview:
This is a full-time Seasonal Teller Float position, 40 hours per week.
As a Teller "float" you will support a Region and will be scheduled in different offices based on business needs.
As a Bank Teller you will deliver outstanding customer service to our customers and suggest products and services to meet their financial needs. Our Bank tellers enjoy meeting and interacting with customers and demonstrate an energetic and positive attitude.
Key Responsibilities:
- Commitment to building customer relationships and loyalty through personal interaction
- Demonstrate knowledge of banks products and services and use this knowledge to build referrals
- Cross-sell Bank products to the public in a friendly and courteous manner
- Drive referrals by suggesting products and services to meet customers banking/financial needs
- Proper handling of cash; Balance cash drawer at end of each shift
- Assist customers in the lobby and the drive-up window
- Reconcile and replenish ATM
- Operating cash dispenser, recycler and coin machine
- Scan daily work
- Enter transactions in Salesforce
- Communicate in an open and effective manner with customers, co-workers, supervisors and other Bank personnel
- Demonstrate professionalism and poise at all times regardless of customer demeanor
We are seeking a Business Intelligence and Data Warehouse Manager with experience working with relational database management systems in a reporting and analytics environment. The position serves as the technical owner for our reporting and analytics solutions and is accountable for leading, managing, mentoring, and developing the BI team. You will be hands-on in developing BI solutions.
The Business Intelligence and Data Warehouse Manager will be responsible for managing a team creating and engineering data visualization dashboards on Tableau, SSRS, and Cognos to enrich the organization’s data driven decision making. You will be hands on and will be repsonsible for the full development lifecycle, including specification gathering, defining requirements, designing, and prototyping. Detailed knowledge of Microsoft SQL Server, SSIS, SSRS, and coding experience in SQL is essential.
KEY RESPONSIBILITIES:
- Collaborate with senior management and other business stakeholders to deliver and maintain robust portfolios of analytics solutions that assist the organization in achieving its objectives and improving performance
- Understand the business needs for reporting and analytics. Perform detailed data analysis through discovery, determining structure, content, and quality of data through examining source systems, data samples, and dictionaries
- Advise business stakeholders and make recommendations for ways to maximize the use of data and analytics
- Champion adoption of BI systems, tools, and processes where appropriate
- Manage BI tools and architecture, planning for current and future needs
- Ensure BI solutions conform to data management standards and best practices
- Perform data manipulation tasks using SQL Server Management Studio (SSMS) to synthesize data into analytical datasets, and define, execute, and interpret complex and nested SQL queries
- Lead a high performing development and implementation team by training, coaching, and developing effective staff
- Monitor and improve BI operations, automating processes where possible and identifying and correcting issues proactively
- Drive development and enforcement of business intelligence best practices, including maintenance of centralized business term definitions and related metadata
- Maintain relevant metrics to provide transparency on reporting solutions, usage, and team
performance
- Develop and maintain the road-map and operating plan for business intelligence
- Communicate insights through design, development, deployment and support of sustainable, scalable Tableau dashboards and other BI solutions to business specifications
- Provide ad hoc data support for critical reporting needs
Position Overview:
As a Bank Teller float you will deliver outstanding customer service to our customers and suggest products and services to meet their financial needs. Our Bank tellers enjoy meeting and interacting with customers and demonstrate an energetic and positive attitude.
This is a Full-Time Seasonal Teller Float position supporting our Sussex County offices. You will be scheduled in different offices based on business needs.
At the completion of the assignment, you will be awarded a $1500.00 BONUS. We anticipate the assignment will end in November 2023. This date is subject to change based on business needs.
Key Responsibilities:
- Commitment to building customer relationships and loyalty through personal interaction
- Demonstrate knowledge of banks products and services and use this knowledge to build referrals
- Cross-sell Bank products to the public in a friendly and courteous manner
- Drive referrals by suggesting products and services to meet customers banking/financial needs
- Proper handling of cash; Balance cash drawer at end of each shift
- Assist customers in the lobby and the drive-up window
- Reconcile and replenish ATM
- Operating cash dispenser, recycler and coin machine
- Scan daily work
- Enter transactions in Salesforce
- Communicate in an open and effective manner with customers, co-workers, supervisors and other Bank personnel
- Demonstrate professionalism and poise at all times regardless of customer demeanor
Overview
The Senior Business Analyst is an integral member of Lakeland’s Digital Transformation Team. Working in partnership with Business and Technology Teams, the Senior Business Analyst is responsible for understanding business and customer needs and shaping digital solutions to meet those needs.
As a key member of the Digital Transformation Team, the Senior Business Analyst will be responsible for understanding and documenting current state processes and pain points; partnering with the business to define future state processes and experiences; writing relevant user stories and acceptance criteria; and partnering across the organization to deliver digital solutions. Overall, the Senior Business Analyst will help us build new ways to do banking with our customers.
Lakeland is transforming the way it does business. We are implementing leading customer relationship management, marketing, service and sales technologies. Come join us on this exciting journey!
Key Responsibilities:
- Lead requirement elicitation and JAD sessions to gather, document and align on business requirements with business and IT partners.
- Evaluate business processes to interpret requirements and uncover opportunities for improvement.
- Document detailed current and future state process flow diagrams.
- Create user interface designs and wireframes to mimic actual user experience on a digital platform.
- Ensure design and technical solutions meet business/product needs and requirements.
- Hands on experience gathering requirements for web applications, external customer facing portals and overall user experience design.
- Experience working with UX designers in prototyping and usability testing.
- Document business requirements (BRD), non-functional requirements and use cases.
- Document user stories, detailed acceptance criteria, definition of done for Agile projects.
- Work with developers to successfully implement design into products.
- Experience working with Managed Services Providers in an onshore-offshore model.
- Understand and analyze data to gather/extract requirements.
- Work closely with QA testers to ensure successful planning of test strategy and test case execution.
- Provide SME support and clarify requirement related queries to development and QA teams.
- Triage and analyze QA and UAT issues/defects.
- Collaborate with project manager/scrum master throughout the project lifecycle to ensure successful delivery.
- Partner with business stakeholders to define and document business cases for new initiatives.
- Manage competing priorities.
- Serve as a liaison between stakeholders and users.
Position Overview:
As a Bank Teller float you will deliver outstanding customer service to our customers and suggest products and services to meet their financial needs. Our Bank tellers enjoy meeting and interacting with customers and demonstrate an energetic and positive attitude.
This is a Full-Time Seasonal Teller position supporting our Branchville Office.
At the completion of the assignment, you will be awarded a $1500.00 BONUS. We anticipate the assignment will end in November 2023. This date is subject to change based on business needs.
Key Responsibilities:
- Commitment to building customer relationships and loyalty through personal interaction
- Demonstrate knowledge of banks products and services and use this knowledge to build referrals
- Cross-sell Bank products to the public in a friendly and courteous manner
- Drive referrals by suggesting products and services to meet customers banking/financial needs
- Proper handling of cash; Balance cash drawer at end of each shift
- Assist customers in the lobby and the drive-up window
- Reconcile and replenish ATM
- Operating cash dispenser, recycler and coin machine
- Scan daily work
- Enter transactions in Salesforce
- Communicate in an open and effective manner with customers, co-workers, supervisors and other Bank personnel
- Demonstrate professionalism and poise at all times regardless of customer demeanor
Position Overview:
This is a full-time Seasonal Teller Float position, 40 hours per week.
This temporary assignment will last through November 2023. This date is subject to change based on business needs. At the completion of this assignment, you will be awarded a $1500.00 BONUS.
This position supports our Ocean County offices, includingTom River, Manahawkin, Jackson, & Lakewood.As a Teller "float" you will be scheduled in different offices based on business needs.
As a Bank Teller you will deliver outstanding customer service to our customers and suggest products and services to meet their financial needs. Our Bank tellers enjoy meeting and interacting with customers and demonstrate an energetic and positive attitude.
Key Responsibilities:
- Commitment to building customer relationships and loyalty through personal interaction
- Demonstrate knowledge of banks products and services and use this knowledge to build referrals
- Cross-sell Bank products to the public in a friendly and courteous manner
- Drive referrals by suggesting products and services to meet customers banking/financial needs
- Proper handling of cash; Balance cash drawer at end of each shift
- Assist customers in the lobby and the drive-up window
- Reconcile and replenish ATM
- Operating cash dispenser, recycler and coin machine
- Scan daily work
- Enter transactions in 360
- Communicate in an open and effective manner with customers, co-workers, supervisors and other Bank personnel
- Demonstrate professionalism and poise at all times regardless of customer demeanor
Lakeland Bank has a fantastic opportunity for an experienced Commercial Lending Professional. As a Relationship Manager you will develop and grow the Commercial Loan Business through new and existing customers.
KEY RESPONSIBILITIES
- Quick ability to identify viable relationship opportunities to include full lending, deposit, cash management and other banking services beneficial to the client and the bank
- Provide framework for initiation and development of commercial loan requests from centers of influence, existing customers and prospects through detailed calling plans and extensive networking activities
- Utilize your experience in CRE/C&I lending to quickly analyze and partner with analysts to underwrite specific credit requests including loans of all types
- Structure, prepare and present loan offerings to management.
- Manage the entire credit approval process through to closing
- Monitor and maintain client relationships to ensure timely loan administration. Detect potential problems and suggest opportunities for additional business.
- Active involvement in community and business organizations.
- Refers and cross-sell bank services to best meet client needs.