As a new Retail employee of Lakeland Bank, you will have an opportunity to earn $1000.00 in bonuses.
As a Personal Banking Consultant at Lakeland Bank your focus is to provide outstanding service to all clients. The primary focus of a Personal Banking Consultant (PBC) is to establish relationships with customers and prospective customers in order to understand, identify, and satisfy their financial needs and to provide a positive customer experience during every branch interaction.
The PBC role is dynamic and includes fulfilling the customer’s transactional and service needs on a day-to-day basis. In addition, the PBC supports a variety of customer functions of the retail branch office: coordinating work within the unit or department, as well as with other units or departments; responding timely to inquiries or requests for information, provide solutions to complex questions, address and resolve customer concerns and provide financial solutions; escalate information to a supervisor when necessary, and engaged in identifying opportunities to offer additional bank products and services. The PBC offers products and services based on needs, as identified utilizing the skills learned in Retail Sales and Product training.
All Lakeland Bank employees must be bondable. FBI background checks are required to confirm eligibility for bonding. Note: A guilty plea or criminal conviction will not necessarily preclude employment at Lakeland Bank.
Lakeland Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law
This is a Full-Time position, 40 hours per week.
Sunday - n/a
Monday - 8:45-5:15 (1/2 hour lunch)
Tuesday - 8:45-5:15 (1/2 hour lunch)
Wednesday - 8:45-5:15 (1/2 hour lunch)
Thursday - 8:45-5:15 (1/2 hour lunch)
Friday - 8:45-5:15 (1/2 hour lunch)
Saturday - 8:45-12:15 (every other)
Software Powered by iCIMS